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When we can pay your landlord direct

If you rent from a private landlord, we’ll normally pay housing benefit directly to you.

However:

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  • If you rent your home from Cornwall Housing, we’ll pay any housing benefit direct to your rent account; or
  • If you rent your home from a Housing Association we can pay your landlord direct if you ask us to;

If you are more than eight weeks in arrears with your rent we will pay your landlord direct.

If you have vacated your property and still owe rent, we will pay your final payment direct to your landlord.

Sometimes we can make payments direct to your landlord if we think making payments to you will cause you serious financial problems.  You can find out more in our local housing allowance safeguard policy.

Apply for payments to be made direct to your landlord

You can fill in the form yourself.  If you are not able to do this your landlord or someone else can do it for you.

If we decide we can make payments direct to your landlord, we will usually review this decision from time to time.  This is just to check if this is still the right option for you.