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Our Commercial Services Team

Commercial Services is managed by James Keetley, Head of Procurement and is broken down into three teams. Two of which cover Procurement activity for all of the Council's Directorates and the third supports the Systems, Data and Assurance activity of the team.

All members of Commercial Services can be contacted on 01872 323779 or by emailing

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We have two Procurement Managers within the team that cover the following directorates:

Paul Williams - Procurement Manager

  • Economic Growth and Development
  • Neighbourhoods

Penni Pollard - Procurement Manager

  • Adult Social Care
  • Children, Schools and Families
  • Customer and Support Services
  • Wellbeing and Public Health

Covering infrastructure, transportation, waste, environment and property related services including:

  • Waste and recycling, Streetscene, highways
  • Transportation (including SEN and care taxis/coaches), vehicle fleet, fuel
  • Green programme (solar power, wind, biomass, smart grid developments, Green Deal etc)
  • Works, property, building maintenance, professional services,
  • Housing maintenance and repairs (and links to related contracts for alternative service delivery partners)
  • Hard and soft facilities management (FM)
  • Tamar Bridge and Torpoint Ferry
  • Affordable housing, community safety and protection
  • Supplies (including office stationery, goods, furniture, clothing, PPE)
  • Leisure, libraries, heritage, museums and music service
  • Community safety
  • Public protection
Please see the contact names below if you require any advice related to contracts and services for these category areas:
  • Aimie Waterman-Jones - Senior Procurement Specialist
  • Mike Shillaber - Senior Procurement Specialist
  • John Hitchens - Senior Procurement Specialist
  • Samantha Christine - Senior Procurement Specialist
  • John Ward - Senior Procurement Specialist
  • Clare Colledge - Procurement Specialist
  • Jim Trevelyan - Commercialisation and Income Generation Manager

Covering community and people related services across Adult Social Care including:

  • Residential care (including nursing and short breaks)
  • Accommodation services (including extra care and sheltered housing)
  • Day services (including day centres, volunteering and employment services)
  • Home support services (including domiciliary care and supported living)
  • Prevention (including assistive technology and occupational therapy)
  • Support Services (including supporting people, advocacy and meals)
  • Fostering
  • Education (including early years, schools and colleges, further education and special education needs).
  • Public Health
Please see the contact names below if you require any advice related to contracts and services for these category areas
  • Rebecca Yorke - Senior Procurement Specialist
  • Laura Berry - Senior Procurement Specialist
  • Rob Buckley - Senior Procurement Specialist
  • Christine Stone - Senior Procurement Specialist
  • Kevin Lean - Procurement Specialist
  • Rob Seed - Procurement Specialist

Covering corporate contracts for supplies and services including:

  • ICT and telecoms, document management, print and post
  • Human resources (including agency staffing, training, consultancy, payroll, health and safety)
  • Professional services (including legal, finance, consultancy, advisors etc)
  • Business travel, accommodation, venue hire
  • Media (including PR, advertising)
  • Utilities (including gas, water, electricity, metering)
  • Catering
Please see the contact names below if you require any advice related to contracts and services for these category areas
  • Jeff Goostrey - Senior Procurement Specialist
  • Rachel Banks - Senior Procurement Specialist
  • Janet Bowen - Procurement Specialist
  • Nick Brown - Procurement Specialist 

Responsible for supporting category management, performance management and effective procurements as well as, appropriate report management and systems infrastructure to support the category teams.

Please see the contacts below if you require any advice;

  • Sarah Wilson - Systems, Assurance and Data Manager
  • Sarah Winfield - Procurement Systems Officer
  • Jenny Roberts - Procurement Systems Officer
  • Hayley Mcleod - Assurance Officer