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Coronavirus Pandemic help and advice

In light of the ongoing announcements from Government regarding Coronavirus (COVID-19) Cornwall Fire and Rescue Service (CFRS) will continue to respond to 999 calls and will do everything it can to keep the public safe during the coronavirus pandemic. Robust contingency plans are in place in order to minimise any impact and to ensure we can provide the best possible level of emergency 999-response. We will continue to respond to emergency calls and will prioritise those where lives are at risk

For further advice visit: 
Public Health EnglandNHS Direct guidance and from Cornwall Council.

You can help us by taking extra care and time to think about fire safety in your home during this period:

  • check smoke alarms
  • make sure you know what you would do if there was a fire 
  • don't making unnecessary calls to the fire and rescue service

Cornwall Fire and Rescue Service's advice is to take extra care with these eight steps:

  • In the event of a fire, you should get out, stay out and call 999 – you will get an emergency response
  • Make sure you have smoke alarms on at least every level of your home.
  • Smoke alarms save lives, but only if they’re working. Test them regularly.
  • Stub cigarettes out properly and dispose of them carefully.
  • Plan your escape route and make sure everyone knows how to get out in a fire.
  • Take extra care in the kitchen and never leave cooking unattended.
  • Do not overload electrical sockets. Watch out for faulty and over-heating electrical equipment, and wiring/cables.
  • Drinking alcohol? Plan how to get home safely without driving.

For more help and advice, visit our web pages on Keeping Safe.

We are still here for you during Covid-19

Cornwall Fire and Rescue Service are working to meet the needs of all residents in Cornwall during the Covid-19 global pandemic.

Our Home fire safety check (HFSC) referrals are still taking place. We have a small team continuing to operate within the government guidelines of C-19. We have amended and realigned our policies to make sure that we can still deliver this important service to high risk households.

A member of the team can contact you and discuss the visit.  They will also ensure confidence in the levels of PPE and sanitisation used during the visit.

If you would like to defer your HFSC for a later date once the pandemic restrictions ease, please let us know and we can arrange this. To register for a free HFSC, complete the online HFSC survey.

Please remember Smoke Alarms save lives.

Controlled burning

During the pandemic, we request that all land owners and land managers in Cornwall only undertake prescribed fires if absolutely essential to do so. 

We are also requesting the public not to have bonfires during this unprecedented period. Cornwall Fire, Rescue and Community Safety Service has seen a spike in calls to domestic bonfires and burning of garden waste and rubbish during Coronavirus pandemic.

We are advising all homeowners in Cornwall to stop domestic controlled burning, including all bonfires. This includes all general and garden waste.

Calls to fires of this nature are placing unnecessary pressure on the emergency services county wide during a difficult period.  It specifically affects:

  • The ability for the crews to respond to genuine 999 calls.
  • Causes unnecessary travel and contact of key workers (fire crews) with each other and members of the public.
  • Puts properties at risk with potential fire spread subsequently endangering life.
  • This exacerbates the critical function of all ambulance crews and the NHS during unprecedented challenging times.

For further guidance please call 0800 3581 999.

We thank you for your cooperation and consideration of all our communities across Cornwall during this difficult period. Please stay safe.

If you insist on burning waste or land, call us on 0203 162 2240 and tell us.

Further information:

The Regulatory Reform (Fire Safety) Order 2005 places a legal requirement on employers and other responsible persons, with control over a premises.  They must make sure all relevant people on or in the vicinity of their premises are safe from fire. These responsibilities and safety measures are designed to protect life regardless of Fire Service Intervention.

The Responsible Persons must ensure that the fire risk assessment for the premises is regularly reviewed throughout the pandemic.  This must take into account any additional risks that may occur.

Fire Safety Officers are no longer carrying out all routine visits. However, they will be following up complaints and fires and other urgent life safety audits. All our officers will be provided with the correct personal protective equipment if they are required to attend.

For more help and advice, visit our web pages on Business Fire Safety.

For more help, visit Cornwall Council's Business Regulatory Support website - back in Business – Operating Safely during the coronavirus pandemic

Key workers are still commuting to work. Loved ones are still shopping for food. Don’t put more lives at risk by driving too fast when undertaking any essential journeys. For more driving advice and information visit our road safety web pages.