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Adult Social Care Directorate

We have overall responsibility for ensuring that the needs of vulnerable adults are addressed across Cornwall, working with our partners and together with other agencies in line with the Joint Strategic Needs Assessment. Our role is to ensure that we support and protect the most vulnerable residents throughout adulthood when support is needed.

Adult Care and Support

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We ensure that our residents feel supported in their adult-lives, especially people most at risk or those facing challenging phases of their life. We support effective social work practice, social care and occupational therapy to put in place high quality care and support in particular to older people, adults with mental health problems and adults with learning disabilities or physical and/or sensory impairments.

What we do:

Operational Locality Services - we arrange adult care in the local area including personal budgets, care at home and residential services.  We ensure continuous improvement of these services. We also provide services to assess care needs of vulnerable adults and offer services to improve the wellbeing of these individuals including therapy services.

Provider Quality Assurance and Service Improvement – we act as overseer to the organisations that provide adult social care services within Cornwall, assessing quality of care provision and supporting the providers in improving their services to adults.

Adults Safeguarding – we provide a framework for multi-agency working for recognising and taking action to prevent or stop the abuse of adults at risk. We define the responsibilities of partner organisations in responding to safeguarding adult concerns/allegations. We also develop common values, principles and practice that underpin the safeguarding of adults at risk, identifying the different types of abuse, signs, symptoms and indicators. We also set standards of practice that safeguard adults at risk.

Learning and Development – we improve the quality and consistency of practice, influencing the offer of education partners to develop the wider health and social care workforce in Cornwall. We maintain a learning and development offer for the sector and the wider social care workforce, including an offer to provider services via trading. We ensure the learning and development of our professional staff, enhancing and supporting the offer to social workers and other professional staff.

Brokerage and buyer development - we help adults to understand their support options based on their budget and select the best social care option that works for them

Business Support and Administration – we provide support to the services function in the management and delivery of administrative tasks including front line teams and for senior management. We also support system performance to ensure adult recording is responsive to the needs of the service to carry out statutory activities and ensuring a fit for purpose. We also provide finance and procurement support to the service.

Direct Payments – we provide direct payments to adult care service providers.

We lead on the strategic commissioning of Adult Social Care provision in Cornwall. We work closely with partners across the NHS, private, voluntary and independent sector to coordinate and improve the Adult Social Care experience in Cornwall, including integrating community led and Council led services.  We are also joint partners with the NHS taking forward the Sustainability and Transformation Plan for Cornwall.

What we do:

In-house provider services – we undertake needs assessment, specification development and awarding of services to in house providers followed by performance and quality management of in house service provision.

Strategic Commissioning – we support and enable the developing approach to strategic commissioning and improvement. We deliver a range of services including: needs assessment; procurement support; specification development, tendering activity and contract award processes as well as direct implementation and (where appropriate) supporting implementation. We also deliver contract management and performance management for external suppliers.

Strategic Market Development - we develop the market and lead on stakeholder consultation for the service.

Business Support and Administration - we provide business and administration services that relate to Commissioning activities and integration/transformation activities between the Council and other Adult Social Care partners. We act as key points of contact for external partners in relations to commissioned activity. We also provide finance and procurement support to the service.