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Hayle flooding safety and cleanup advice

Residents and businesses affected by flash flooding in Hayle are being advised to get help if needed; clean up safely; and keep evidence of flood damage.

Around 30 premises in the town and two in St Erth have been affected by floodwater after torrential rainfall in Cornwall last night and this morning (December 19).

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Four fire crews from Cornwall Fire and Rescue Service pumped water out from Fore Street, Hayle, and roads in Hayle and part of the A30 was shut after Devon and Cornwall Police declared a major incident at midday.

Cornwall Council coordinated a multi-agency response to reduce water levels and the major incident was downgraded at around 2pm.

Cormac and Highways England have been clearing up debris and Cornwall Council’s street cleaning contractor Biffa were deployed in Hayle to clear muddy road surfaces.

With more heavy rain forecast tonight from 11pm, residents at risk of flooding are advised to be prepared and to put out sandbags and move valuable possessions from ground level.

You can find out your risk of flooding risk by visiting or by calling Floodline on 0345 988 1188. Anyone in an at-risk area can sign up for flood warning messages from the Environment Agency’s Floodline: 0345 9881188.

Cornwall Council is issuing the following safety advice for those affected by flooding:

  • If using portable indoor heating appliances to dry out indoor spaces ensure good ventilation. Do not use fuel-powered appliances indoors as the exhaust gases contain carbon monoxide which can kill.
  • Do not turn on gas or electrics if they may have been exposed to floodwater. To protect against electric shock, get electrics checked by qualified technicians.
  • Flooding is stressful; contact family and friends for support. Healthcare professionals are aware mental health can suffer after flooding, so contact your GP or the National Flood Forum, experts in helping people in these situations, if you feel you need support or assistance.

 Anyone who has been affected by flooding is urged to contact their insurance companies early to find out what evidence is needed for making claims.

Cornwall Council has a crisis award for those in emergency or disaster situations to help them and their families with immediate needs.

To check eligibility call the benefits advice line on 0300 1234 121 and choose option 2 or email

 All waste collections scheduled for tomorrow are due to go ahead.

  • To report flooding or drainage issues on public roads including during out of hours phone 0300 1234 222.
  • For 24 hour flooding advice ring the Environment Agency Floodline - 0345 988 1188

 Story posted on December 19, 2019