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Accolades for Cornwall Council’s bereavement service

Cornwall Council’s bereavement service has received two prestigious awards for the high level of care it gives to people at difficult times.

The service runs Penmount Crematorium on the outskirts of Truro and 24 Cornwall Council-owned cemeteries across Cornwall.

This year Penmount Crematorium has been awarded Gold Status by the Institute of Cemetery and Crematorium Management (ICCM) for the ninth year running.

The Council’s cemeteries have achieved Gold Status for the fourth consecutive year.

The awards recognise the high level of service provided to funeral congregations, funeral directors and clergy, with the ICCM setting the standard for the burial and crematorium profession.

Susan Cannan, the Council’s Bereavement Services Manager, said: “The staff of Cornwall Council’s Burial and Cremation services are proud that the excellent work they do year on year has, again in 2019, been recognised by the national assessment process conducted by the Institute of Cemetery and Crematorium Management.”

Rob Nolan, the Council’s Cabinet Member for Environment and Public Protection, said: “This Gold Award to the Bereavement Services team reflects the professionalism and care that the team takes in dealing with people at a very difficult time.”

“For them to win the award for the ninth year in a row is a truly outstanding achievement. I'd like to give my congratulations, and thanks, to the team for all they do.”

Penmount Crematorium is publicly-owned and self-financed and run by Cornwall Council.

It is housed on a secluded country estate of 28 acres and includes an 11-acre Gardens of Remembrance.

The authority carries out around a third of the burials that take place in Cornwall every year.