Please note:
We are changing some of our collection rounds from 1 April 2021 to make them more effcient and to reduce carbon emissions.  This could mean that your garden waste is no longer collected on the same day of the week as your household rubbish or on the alternate week to your recycling collection. 

Collection days will remain the same throughout February and March.  

What you need to know before signing up

• You can use this fortnightly domestic garden waste collection service for things like grass clippings, weeds, leaves and prunings.  
• This service is for domestic households only.  Businesses, including self-catering and holiday let properties, are not eligible to apply.
• If you're subscribing for the first time, you need to buy one of our brown bins or reusable bags when you sign up to ensure they are recognizable by our Contractor’s collection crew and are suitable to be emptied by their collection vehicle. 
• If you've already got one of our brown bins or bags and are renewing your annual subscription you only need to pay for the collection service. 
• You'll need a separate subscription for each bin or bag you own, so if you have two bins you need two collection subscriptions.
• Your bin/bag will be delivered within 8 calendar days 
• Please read our Terms and Conditions before signing up.  They contain important information about container warranties and when we can accept a request for cancellation and refund.

Subscribe for garden waste collections

How much does it cost?

Collection Subscription 

• A subscription year runs from 1 April to 31 March and the annual subscription costs are shown below.
• If you take out a subscription after April, we will adjust the amount you need to pay to reflect the number of months left of the current subscription year. For example if you sign up in June, you will only be charged for 10 months, ie, June to March inclusive.
• We do not accept new subscriptions for the current year between January and March.  If you sign up during these months, your subscription will not start until the new subscription year on 1 April and will be at the cost for that year.  

One off container prices

If you are a new subscriber to the service, you must buy one of our brown bins or a reusable bag with your subscription, you cannot provide your own containers purchased elsewhere for this service. This is a one off cost in your first year and then you can continue to use the bin/bag in subsequent years.  Prices for the three different sizes are:

What can I put in my garden waste? 

When will my garden waste be collected?

Existing garden waste customers

Your collection day from 1st April will be included in your renewal notification. Collection days within the next fortnight can be checked on the My Area page of our website.

New garden waste customers

If you want to know what day of the week your collection is likely to be before signing up to the service, or have been unable to find out your collection day,  you can check the map of Garden Waste Collection Days but please note the day is not guaranteed. 

Once you have signed up to the service, your actual collection day will be assigned by our contractor within 2 working days and can then be found on the My Area page of our website. Please bear in mind that this only shows collections within the next fortnight so new subscriptions starting in April won't show until the end of March.  

Prolonging the life of your bin

The bins are only designed to take the items shown in the list above. Please bear in mind that plastic degrades over time due to general wear and tear, and when left outside due to the effects of the sun and other weather conditions, so your bin will not last forever.  We do provide a 12 month warranty for bins (3 months for bags) against manufacturing defects, but this excludes circumstances when the bin has been misused, which includes overfilling or compacting the garden waste within your bin. 

To prolong the life of your bin, please ensure you don’t over fill it or forcibly compact the garden waste within it as pressure  builds up against the plastic sides which can cause them to weaken and split, shortening the life of your bin.  Similarly bins that are too heavy are at increased risk of becoming damaged during the emptying process.

This would not be covered by the manufacturer’s warranty or be the liability of the council or our collection contractor. In that event, any replacement costs for the bin would have to be met by the customer.

What else can I do with my garden waste?

• You can buy a Cornwall Council subsidised composter or Green Johanna. Prices already include the subsidy.  
• You can take it to one of our Household Waste and Recycling Centres where you can dispose of it for free

Where can I get a water butt?

Water butts and other water saving devices and advice are available through South West Water.

How do I report a missed garden waste collection?

Please visit our Missed Collection page to report online but only if you have subscribed to our collections service for the current year.  If you leave  garden waste out for collection without having renewed your annual subscription your container will be tagged but not emptied.  If you do not have a current subscription and still wish to benefit from collections please renew your subscription.