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Digital test and learn projects in Cornwall care homes

As part of our continuous improvement journey, from time to time, there are also care home technology test and learn projects.  These trial other types of remote technology in care homes. Current projects include:

There is a new* satellite innovation project. It is looking at how to enable remote primary care and mental health services and clinical education programmes.  It is called “Connected Health Care (The CHC) Project”.  (* This had been delayed because of Covid-19 pandemic but is now able to re-start).

It is referred to as a Celtic collaboration, with Cornwall and Scotland looking to optimise satellite technology to transform the rural health landscape.  It is an ESA (European Space Agency) and UK Space Agency funded project. Partners include Falmouth University and Kernow Health (as well as others).

The project is exploring different ways to provide remote connectivity in rural ‘black-spots’. It hopes to enable care homes to have remote clinical primary and community care options. This is regardless of whether they are in a traditional mobile/broadband 'blackspot' area.  This is a test and learn project.

Are you a care home which: 

  • has limited/no connectivity or potentially a congested broadband network around your setting?
  • is currently doing, or aspires to do, remote consultations and ward rounds? (This should be with 1 (maximum 2) GP surgery/s who will actively be involved with this project)
  • is registered with and actively uses NHS Mail accounts? Are your NHS Data Protection and Security Toolkit (DSPT) level one in progress or current?
  • is able to commit to a small satellite dish being placed on the exterior of your setting for the period of the project? (6 months with possibility to extend no more than 12 months.)

If you are, please email with Satellite project in the subject line to find out more.   The project is looking to finalise care home participants as soon as practical by end of September. 

This is the latest test and learn project. It aims to support care homes to have a common 'language' with clinicians. This will help track and test the possible deterioration of a resident's condition. 

The Blue Box creates a NEWS2 score for the resident's current condition. Care homes use this to check about, and communicate with, clinicians.

Learn more about the Blue Box product

Expressions of interest for this project are open for a short time until 11 August 2020. Please email with 'Blue Box' in the subject line to discuss further. 

Twenty five care homes across Cornwall are piloting a technology platform called 'Immedicare'. It started in February 2020.

Video consultations are available 24 hours, 7 days a week to residential and care homes. It is a digital care hub and has a team of nurses, therapists and hospital consultants to provide support. They form a multi-disciplinary team (MDT) approach.

It provides quick and easy monitoring of residents’ conditions without leaving the Home. The service reduces the pressure on the local urgent and emergency care services. 'Immedicare' operates in collaboration with the registered general practices. It also supports onward referrals for health and social care services if needed.

The service provides ongoing emotional support and reassurance to care home staff and residents. Particularly during this Covid-19 period. The care home staff continue to use their knowledge of the residents to access the right services. This includes calling 999 for emergency services if it was a life-threatening illness or injury. 

This project is in progress and is no longer open for any new care homes to join.  For more information on this project please email to

A pilot for GenieConnect, a ‘Companion Robot’ for older adults is due to start in Cornwall in early 2021. Four Cornwall Care Homes have expressed interest to participate. More information on the GenieConnect concept can be found on the GenieConnect website.

The pilot is a collaboration between the:

  • Service Robotics Ltd
  • company developing GenieConnect
  • University of Plymouth via the EPIC project

The 6-week long pilot will test and gain feedback from providers and from their service users on the robot’s first features which include

  • video calling
  • reminders that can be set remotely
  • mood capture
  • and some basic entertainment

The vision is to provide connectivity, companionship and help stop loneliness.  The project has also been featured in a recent ITV news article.  You can read and see the news video at the westcountry news pages

If you are a Care at Home provider or a Care Home or Residential Care Provider please get involved. Please email Rachel Wilson at to register your interest in participating.