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Living Well: Pioneer for Cornwall and the Isles of Scilly

The government has set a goal that within five years, people should be able to access a seamless health and social care system where they live.

Fifteen organisations across Cornwall and the Isles of Scilly have joined together and successfully bid for pioneer status from the Department of Health. Gaining pioneer status gives the partnership access to expert help to become one of the first to integrate its services, well ahead of the government’s deadline. The pioneers will share their knowledge to support other areas to integrate their services.

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The work will be overseen by the Health and Wellbeing Boards and contribute to the delivery of their health and wellbeing strategy.

Norman Lamb, Minister of State for Care and Support, visited Cornwall on 26 February 2014 to catch up on our progress. Watch the interview below to see what he had to say:


You can watch more films about Living Well on our YouTube channel.

The focus will be on people, their stories, their needs and their aspirations. We recognise that everyone is different so our response will vary from person to person, but as a minimum we will:

  • Listen to your story.
  • Connect you up with your communities and help you access local support groups and sources of information as you require.
  • Ensure you get the health and social care you want, when you want it, delivered in a way that supports your goals.
  • Put the person’s needs before that of the organisation.
  • Aim to prevent ill-health wherever we can.

We have already done some of this in Newquay and it worked really well for the people who took part. They tell us they are happier, more in control of their lives and they haven’t needed to go to hospital or rely on care services as much as they used to.

They say they are more connected to their friends, their relatives and their communities, and able to do things for themselves and for others and are less dependent on health and social care services. All of the staff said they liked this way of working and it has given them greater job satisfaction.

You can read more in the Newquay Pathfinder evaluation report. Next we are trying it out in Penwith, with 1,000 people. This has already started.

To begin with, the Penwith team will include all health and social care teams, community nurses and therapists, family doctors, carers, families and neighbours, voluntary sector organisations (in particular Age UK and Volunteer Cornwall) local community groups and of course, the people themselves.

If you live in the Newquay or Penwith areas you can get involved with the Pioneer project. If you are a carer or relative of a frail or vulnerable person, you feel vulnerable yourself or just someone in the community who would like to help, please get in touch.

Phone: 01726 627800

Living Well toolkit

We have gathered together resources on Living Well into one place and created what we are calling a ‘stakeholder toolkit’.

This toolkit is to help you and people you know to find out more about Living Well and talk to others about it. Access the following link to download the toolkit.

In the news:

Cornwall and Isles of Scilly awarded pioneer status