This site is no longer maintained
This website should only be accessed for School Messenger, SIS or planning agents information.

Care providers Covid information

Jonathan Price has regular updates and Adults Commissioning COVID-19 messages for providers.  Access back copies, ongoing guidance and important information about the COVID-19 outbreak.

Care provider’s responsibilities to their staff and how to access flu vaccinations in all types of care provision can be found below:

For information including booking and frequently asked questions about Care Provider Covid Vaccinations please see our dedicated page below:


The Department of Health and Social Care (DHSC) have produced resources and shareable social media content. This Communications Toolkit can be found on the DHSC Google Drive.

The latest information on Infection Prevention and Control and guidance for using and sourcing PPE.

Please go to the Care provider Covid testing information page if you have staff who are seeking reactive testing. Or for details on the 'Whole Home Testing' programme.

There is now single point of contact to request additional staffing required urgently as a result of Covid, where your needs cannot be met through your usual routes.

Telephone: 07500 102022

06.30am to 20.30pm, 7 days a week

Staffing: Registered Nurses, Health Care Assistants, Clearning Staff, Allied Health Professions (AHPs) 

How to access additional resource - Please note that the above 07500 102022 number will provide access to all resources noted, apart from Volunteer Cornwall.

Information to support the wellbeing of your staff teams is available on the Staff wellbeing and support page.

If you are a care home provider please see dedicated Information for Care Homes page for relevant support during Covid-19.

a) Dual sensory impairment

b) Dementia

Useful tips and advice can be found below if you are caring for someone with dementia who needs to isolate.

c) Learning Disabilities and Autism 

Via the NHS learning disabilities and autism programme: 

d) Post-Covid viral fatigue

The Royal College of Occupational Therapists have produced advice around how to manage post-viral fatigue for: 

Cornwall Hospice Care and Cornwall Partnership NHS Foundation Trust have produced updated guidance on Verification of Death by a Registered Nurse.  This is for use during the Covid-19 pandemic only. This guidance is to support those that have already received Verification of Death (VOD) training.

Cornwall Bereavement Network

Bereavement services in Cornwall have come together with the aim of making it easier for those people who have experienced the death of a loved one to find support. Cornwall Bereavement Network is available to ensure people can easily access support 

Alternatively, two telephone numbers are available.

  • For emotional support the telephone number for Cornwall Hospice Care is 01726 829874 10am to 6pm Monday to Sunday
  • For support with the process and practicalities people may have to cope with following a bereavement please contact 01872 252713 9am to 4pm Monday to Friday

Download their leaflet to share the information with others - Bereavement in Cornwall during COVID-19

More information to support families with the death of a loved on can be found on the Bereavement support during Coronavirus page.