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Bus Services Act 2017

The recent Bus Services Act will allow Cornwall Council to improve its bus services by either contracting all services under a Franchise or working more closely with bus companies under an Enhanced Partnership.  Currently we are exploring both options to see which will benefit Cornwall.


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This would allow us to determine how all bus services should be operated across Cornwall.

This means we will be able to set:

  • which bus service runs and when
  • the types of tickets that are available
  • what fares you should be charged
  • how you can pay
  • what information is available for you
  • what standard of vehicle should be used.

This is an agreement between us and local bus operators that allows us to work together to set out and deliver improvements to local bus services. Through this partnership working, we can agree standards for local bus services with the bus operators - including vehicle specifications, branding, ticketing and service frequencies.

You can find out more information about the Bus Services Act 2017 on the government website. The Department for Transport (DfT) has issued additional guidance on the Bus Services Act 2017.