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One Customer Focus

We want to put the customer at the heart of the public transport system and deliver a service that will appeal to existing users and current non-users. 

We want to improve how public transport is delivered and improve how you access the services and information you need. This means we will be making it customer friendly, easy to use and a viable alternative to private transport now and in the future, whether it is bus or rail services.

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By putting the customers at the heart of improvements we hope to encourage more people on to the network, making it more sustainable for future generations.

You can find out about other parts of the project below.

You can also view the One public transport system for Cornwall project diagram.